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Grievance Procedures

It is the policy of Monmouth College not to discriminate against any individual on the basis of race, color, religion, national origin, gender, sexual orientation, age, disability, marital or veteran status in matters of admissions, employment, housing, or services or in the educational programs or activities it operates. It is also College policy to ensure no qualified student with a disability is denied the benefits of, excluded from participation in, or otherwise subjected to discrimination in any College program or activity.

In response to a request made by a qualified student with a documented disability who is registered with Disability Services, the College will arrange, at no cost to the student, for the provision of educational auxiliary aids, including sign language interpreters, real-time captioners, note takers, readers, and tutors determined by the College to be necessary to afford the student with a disability the opportunity for full participation in College programs.

If a Monmouth College student believes any College personnel has discriminated against him or her because of a disability or not appropriately accommodated him or her, he or she has the right to seek a review of such concerns. Students have the option of pursuing either an informal complaint or a formal grievance. If a student opts to pursue an informal complaint, he or she may later pursue a formal grievance if not satisfied with the resolution of the informal process.

Informal Complaint Procedures

It is recommended, but not required, that the student speak first about his or her concerns with his or her instructor, department chair, program coordinator, or a dean. Results of this discussion may include developing strategies for empowering the student to deal with the situation him or herself, having the person who has received the grievance take it under review, or another satisfactory resolution may be readily found. A student who is uncertain about filing a formal grievance may consult informally with Disability Services.

A student who makes use of the informal complaint procedures shall not be retaliated against for doing so. A student may choose another Monmouth student, faculty, or staff member to accompany him or her through the steps of the procedure.

Formal Complaint Procedures

If a student requests a particular academic accommodation and the request has been denied by Disability Services, or a faculty or staff member, the student may file a formal grievance to appeal the decision. A student who wishes to file a formal grievance regarding academic accommodations (i.e. testing or course accommodations) must do so in writing to the Vice President for Academic Affairs. A student who wishes to file a formal grievance regarding non-academic accommodations (i.e. housing or mobility complaints) must do so in writing to the Associate Dean of Students/Director of Residence Life.

The purpose of the formal grievance procedure is to determine whether or not College policy has been followed and, if not, to provide for prompt, equitable, and impartial resolution. Information relevant to the matter may be requested from the involved parties. The Vice President for Academic Affairs or his or her designee (for grievances regarding academic accommodations) or the Associate Dean of Students or his or her designee (for grievances regarding non-academic accommodations), will promptly undertake an investigation and provide a written decision to the student upon completion of the review. If the grievance is about the Vice President for Academic Affairs or Associate Dean of Students, the grievance should be submitted to President of the College, or Vice President of Student Affairs.

A student who makes use of the grievance procedure shall not be retaliated against for doing so. A student may choose another Monmouth student, faculty, or staff member to accompany him or her through the steps of the procedure.

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